Conflict is an inevitable part of life, but how you manage it can shape your relationships and success. Whether in the workplace or at home, mastering conflict resolution and negotiation will enhance every area of your life. Join us for the “Mastering Conflict & Negotiation” workshop, where you’ll gain the skills to handle disputes with confidence, negotiate for mutual benefit, and build long-lasting, productive relationships.
This workshop combines practical exercises, role-playing activities, and real-time feedback to give you the tools you need to navigate conflict and negotiate successfully. Expect to engage in discussions, practice real-world scenarios, and leave with actionable strategies.
Understanding Conflict: Learn the nature of conflict and the difference between conflict resolution and negotiation.
Negotiation Techniques: Master strategies like BATNA and Win-Win, and apply them in both professional and personal settings.
Emotional Intelligence: Discover how empathy and emotional control are key to resolving conflicts and negotiating effectively.
Practical Role-Playing: Engage in interactive exercises to practice de-escalating conflicts and negotiating with confidence.
Long-Term Collaboration: Develop skills to foster ongoing, positive relationships after negotiations, ensuring mutual respect and trust.
Master Conflict Styles: Learn your dominant conflict resolution style and how to adjust it for different situations.
Enhance Negotiation Skills: Gain confidence in navigating both professional and personal negotiations by understanding key concepts like ZOPA and BATNA.
Boost Emotional Intelligence: Understand how to use emotional intelligence to stay calm under pressure and build rapport with others.
Practice Real-Life Scenarios: Participate in role-plays that mirror common conflicts and negotiations in the workplace and at home.
Create Win-Win Outcomes: Learn to develop solutions that benefit all parties involved, strengthening your personal and professional relationships.
6th Floor
BMK House, Wampewo Avenue
Saturdays at 9:00am